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Terms of Service

These terms are an agreement between you and Groceries Tracker (“we”, “us”, or “our”), operated from Canada. They govern your use of Groceries Tracker, including groceriestracker.com, our web app, and our iOS and Android apps (together, the “Service”).

By creating an account or using the Service, you agree to these terms. If you do not agree, please do not use the Service.

How we handle your data is covered separately in our Privacy Policy, which forms part of this agreement.

1. Eligibility

You must be at least 16 years old and able to form a binding contract where you live. If you are subscribing on behalf of a business or household, you confirm you are authorised to accept these terms for it.

The Service is provided from Canada and is intended for users in North America. We do not direct or market the Service to people in the European Economic Area or the United Kingdom, and we do not price or offer the Service in the currency of any of those countries. The Service is reachable from elsewhere, and you may create an account from outside North America, but if you do so you are choosing to use a service that is not aimed at your region and you are responsible for whether that is permitted where you live.

2. Your account

You need an account to use the Service. You agree to give accurate information and to keep it current. You are responsible for what happens under your account and for keeping your password secure. Tell us promptly at support@groceriestracker.com if you believe your account has been compromised.

One account is for one person. Please do not share credentials. If you want several people to use the Service together, use a shared household as described in section 5.

3. What the Service does, and what it does not

Groceries Tracker reads photos of your receipts using automated tools, splits them into line items, categorises those items, and shows you what you spend on groceries over time.

Automated reading is not perfect. Receipts vary enormously in layout, print quality, abbreviations, and language. Items can be misread, prices can be misassigned, categories can be wrong, and totals can be off. You should review what the app produces and correct it where needed. We give you editing tools for exactly this reason.

The Service is a budgeting aid, not financial advice. Spending figures, benchmarks, budgets, trends, savings goals, and any tips or insights the app generates are informational only. They are not financial, tax, dietary, or investment advice, and you should not rely on them for any decision that matters without checking the underlying receipts yourself.

Benchmarks are estimates. Where we compare your spending to averages for your country or household size, those averages come from public statistical sources and are approximations, not a statement about any individual.

4. Your content

Your receipts, photos, lists, notes, and everything else you put into the Service remain yours. We do not claim ownership of any of it.

You grant us a limited, non-exclusive, worldwide licence to host, store, transmit, process, display, and back up your content, solely so we can operate the Service for you. That licence includes sending receipt images and text to the processing providers named in our Privacy Policy. The licence ends when you delete the content or your account, except for aggregate de-identified statistics that can no longer be linked to you.

You confirm you have the right to upload what you upload, and that doing so does not break any law or anyone else’s rights.

You can export your receipts to CSV from the web app at any time, and you can delete your account and all associated data at any time. See the account deletion section of our Privacy Policy.

5. Households and shared groups

The Service lets several people share a single household so they can pool receipts and see a combined picture of spending.

  • Everything in a household is visible to everyone in it. Any receipt added to a shared household can be seen, in full, by every member. Uploads are not attributed to the person who added them. Do not add a receipt to a shared household unless you are comfortable with every member seeing it.
  • The household owner’s subscription covers the household. For as long as the owner has an active subscription, every member can use paid features, including uploading receipts, whether or not those members subscribe individually.
  • If the owner’s subscription ends, paid features stop being available to the entire household, including members who did nothing wrong. Members keep access to their data and can start their own subscription.
  • Owners are responsible for who they invite. We are not responsible for what members of a household do with data shared inside it.
  • If the owner deletes their account, the household and its shared data are deleted and remaining members are moved to their own personal household.

6. Free trial

New accounts get a 30 day free trial of paid features.

No payment method is required to start the trial, and nothing is charged when it ends. There is no automatic conversion to a paid plan. When the trial finishes, your account simply moves to the free plan until you choose to subscribe. Your data is not deleted and nothing is billed to you.

Trials are limited to one per person. We may modify or withdraw trial offers for future sign-ups at any time.

7. Subscriptions and billing

Plans and prices

Current plans and prices are shown on our pricing page and, for mobile purchases, in the App Store or Play Store. The price that applies is the one shown at the moment you subscribe. Prices exclude taxes unless stated, and applicable taxes are added at checkout.

Automatic renewal

Subscriptions renew automatically. A monthly subscription renews every month and an annual subscription renews every year, on the anniversary of the date you subscribed, until you cancel. By subscribing you authorise us, or the app store you purchased through, to charge your payment method on each renewal date at the then-current price for your plan.

Price changes

We may change prices. If we do, the change will not affect your current billing period. We will give you at least 30 days notice by email before a new price applies to your renewal, so you can cancel first if you would rather not continue.

Failed payments

If a payment fails, we or our payment processor may retry it. If it keeps failing, paid features become unavailable and your account moves to the free plan. We do not delete your data because a payment failed.

Changing plans

You can switch between plans. Changes take effect without proration, meaning you keep what you already paid for through the end of the current period and the new plan applies from the next renewal.

8. Purchases through the App Store and Play Store

If you subscribe inside our iOS or Android app, Apple or Google is the seller and processes the payment. That subscription is governed by the store’s terms in addition to these.

This has practical consequences:

  • You must cancel that subscription through the App Store or Play Store. We cannot cancel it for you, and cancelling through us does not stop it.
  • Refunds for those purchases are handled by Apple or Google under their policies, not ours.
  • We do not receive your payment details for those purchases, only your subscription status.

Because we cannot cancel those subscriptions for you, we ask you to cancel in the store before deleting your Groceries Tracker account. Deleting the account would not stop the store from billing you, and you would no longer have an account to manage. Once the subscription is cancelled, account deletion proceeds normally.

9. Cancellation

You can cancel at any time, with no cancellation fee and no requirement to contact us first.

Cancelling stops the next renewal. It does not cut off your access immediately. You keep paid features for the remainder of the period you have already paid for. After that, your account moves to the free plan.

Cancelling does not delete your account or your data. If you want your data deleted, delete your account, which is a separate and permanent action described in our Privacy Policy.

If you delete your account while paid time remains, that time is forfeited and is not refunded. We show you how much is left before you confirm.

10. Refunds

Because we offer a 30 day trial with no payment method required, you can evaluate the Service fully before paying anything.

For web subscriptions purchased through us: we do not automatically refund the unused portion of a billing period when you cancel. Instead you keep access until the period ends. That said, if you were charged unexpectedly, charged twice, renewed by mistake, or the Service did not work for you, email support@groceriestracker.com and we will look at it. We consider refund requests case by case and we would rather refund you than have you feel cheated.

For App Store and Play Store purchases: we cannot issue the refund, because we did not take the payment. Please request it from Apple or Google.

Nothing in this section limits any refund or cancellation right you have under consumer protection law where you live. Where such a right applies, it takes precedence over the above.

11. Promotions, referrals, and credits

We sometimes run referral programs, discount codes, creator partnerships, and other promotions. Each has its own rules published when it is offered, including any caps or eligibility limits.

Credits and referral rewards have no cash value, cannot be transferred or exchanged for money, and expire if your account is deleted. We may withdraw a credit or reward if we determine it was obtained through self-referral, duplicate accounts, or other abuse. We may modify or end any promotion for future participants at any time.

If a payment that generated a credit is later refunded or disputed, the corresponding credit is reversed.

12. Acceptable use

You agree not to:

  • Use the Service for anything unlawful, or upload content that is unlawful or infringes someone else’s rights
  • Upload other people’s receipts or personal information without their permission
  • Try to gain unauthorised access to our systems, other accounts, or data that is not yours
  • Probe, scan, or test the security of the Service without our written permission
  • Scrape the Service, or use bots or automated means to access it, other than through an interface we provide
  • Resell, sublicense, or offer the Service to third parties as your own
  • Overload or interfere with the Service, or circumvent rate limits, usage limits, or paid feature restrictions
  • Create accounts in bulk, or use false identities to obtain trials, credits, or referral rewards
  • Reverse engineer or decompile any part of the Service, except where law expressly permits it
  • Upload malware or anything designed to cause harm

If you find a security vulnerability, please report it to support@groceriestracker.com rather than exploiting it. We will not pursue good-faith researchers who report responsibly and do not access other users’ data.

13. Suspension and termination

We may suspend or terminate your access if you materially breach these terms, if your use puts the Service or other users at risk, or if we are legally required to. Except where the breach is serious or where law prevents it, we will give you notice and a reasonable chance to fix the problem first.

If we terminate your account for a reason other than your breach, we will refund the unused portion of any prepaid period. If we terminate for your breach, no refund is due.

You may stop using the Service and delete your account at any time, for any reason.

14. Our intellectual property

The Service, including its software, design, text, and the Groceries Tracker name and logo, belongs to us or our licensors and is protected by intellectual property law. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service while your account is in good standing. We reserve all rights not expressly granted.

If you send us feedback or suggestions, we may use them freely and without obligation to you. You are not required to send us feedback.

15. Third-party services

The Service depends on third parties including cloud hosting, receipt processing, payment processing, and email delivery. These are listed in our Privacy Policy. Their own terms apply to their services, and we are not responsible for their acts or omissions beyond our own obligations to you.

The Service may link to third-party websites. We do not control them and are not responsible for their content or practices.

16. Availability and changes to the Service

We aim to keep the Service running but we do not guarantee uninterrupted availability. Maintenance, third-party outages, and failures happen.

We may add, change, or remove features. If we remove or materially degrade a feature that is central to a paid plan, we will give you reasonable notice by email, and if you are unhappy with the change you may cancel and ask for a prorated refund of the unused portion of your current period.

If we ever discontinue the Service entirely, we will give you at least 30 days notice and a way to export your data before it becomes unavailable.

17. Disclaimer of warranties

To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We specifically do not warrant that receipt scanning will be accurate or complete, that the Service will be uninterrupted or error free, or that any spending figure, budget, benchmark, or insight it produces is correct.

Some jurisdictions do not allow the exclusion of certain warranties. Where that is the case, the exclusions above apply only to the extent permitted, and you may have rights that these terms cannot take away.

18. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for lost profits, lost revenue, lost goodwill, or loss of data, even if advised such damages were possible.

To the maximum extent permitted by law, our total liability arising out of or relating to the Service or these terms is limited to the greater of the amounts you paid us in the twelve months before the event giving rise to the claim, or fifty Canadian dollars.

Nothing in these terms limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or anything else that cannot be limited by law. If you are a consumer, these limits apply only to the extent your local consumer protection law permits.

19. Indemnification

You agree to indemnify and hold harmless us and our directors, officers, and employees against claims, damages, and reasonable legal costs arising from your breach of these terms, your misuse of the Service, or content you uploaded that you did not have the right to upload. We will notify you of any such claim and will not settle it without your consent, which you will not unreasonably withhold.

20. Governing law and disputes

These terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there, without regard to conflict of law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

The courts of Alberta have exclusive jurisdiction over any dispute, and both parties submit to that jurisdiction. If you are a consumer, this does not deprive you of the protection of mandatory laws or of the right to bring proceedings in the courts of the province, state, or country where you live.

Before starting formal proceedings, please email support@groceriestracker.com so we can try to resolve the matter directly. Most problems are a billing mistake or a bug, and both are faster to fix than to litigate.

21. Additional terms for Apple devices

If you use our iOS app, the following applies and takes precedence over anything inconsistent elsewhere in these terms:

  • This agreement is between you and us only, not with Apple. Apple is not a party to it.
  • Your licence to use the app is limited to Apple-branded devices you own or control, subject to the Usage Rules in Apple’s Media Services Terms and Conditions, including through Family Sharing.
  • Apple has no obligation to provide maintenance or support for the app. Support is our responsibility and is available at support@groceriestracker.com.
  • If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the app. To the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims, losses, liabilities, damages, costs, or expenses are our responsibility.
  • We, not Apple, are responsible for addressing any claim relating to the app, including product liability claims, claims that the app fails to conform to a legal or regulatory requirement, and claims under consumer protection or privacy law.
  • We, not Apple, are responsible for the investigation, defence, settlement, and discharge of any third-party claim that the app infringes intellectual property rights.
  • You confirm you are not located in a country subject to a United States government embargo or designated as a terrorist-supporting country, and that you are not on any United States government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

22. General

Changes to these terms. We may update these terms. For material changes, we will give you at least 30 days notice by email before they take effect. Continuing to use the Service after that means you accept the new terms. If you do not accept them, cancel and, if you wish, delete your account.

Assignment. You may not assign these terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets, on notice to you.

Severability. If any provision is held unenforceable, the rest remains in force and the unenforceable provision is limited to the minimum extent necessary.

No waiver. Our failure to enforce a provision is not a waiver of it.

Entire agreement. These terms and the Privacy Policy are the whole agreement between you and us about the Service, and replace any earlier version.

Survival. Sections that by their nature should survive termination will do so, including sections 4, 14, 17, 18, 19, and 20.

Relationship. These terms do not create a partnership, joint venture, agency, or employment relationship.

Last updated: August 15, 2026